For over 30 years, SonSet Solutions has been helping ministry partners around the globe establish their own radio stations. Radio planting is part of the fabric of who we are as a ministry, making it possible for millions to hear the message of hope and salvation. But what happens if equipment becomes damaged or fails to work properly? SonSet Solutions is ready to come alongside our partners with technical assistance whenever they need us.
There is a variety of support steps that may be used, depending on the complexity of the issue(s) at hand:
- Parts may be sent directly from SonSet Solutions to the partner ministry, with instructions on how to replace faulty components.
- Transmitters may be returned to SonSet Solutions for repair.
- One of our technicians may travel to the field to do the repairs. These “hands on” trips often include additional training of capable, local personnel.
- Occasionally, ministry partners travel to Elkhart for technical training.
Regardless of the necessary steps, the goal remains the same: to quickly and effectively identify and correct any issues at hand, restoring the equipment and resuming broadcasts of the gospel message.