How do we stay current on changing technology and manufacturing techniques? For missionaries who are not in a manufacturing facility, one way is to go to a manufacturer and receive firsthand training. Such is what happened this past January as our technicians, Alan Good and Tim Zook, traveled to France to receive training on FM transmitters manufactured by WorldCast Systems in Bordeaux, France.
WorldCast manufactures a range of products for media and for testing at their ISO9001 facilities. Many countries where we send products for radio broadcasting are requiring ISO9001 certification on the equipment. ISO9001 certification is the provision by an independent body of written assurance (a certificate) that the product, service or system in question meets specific requirements. This standard is to ensure that customers get consistent, good-quality products and services.
Our training on the equipment has allowed us to more adequately prepare, setup, test and troubleshoot these transmitters. It also enabled us to assist our partners when they encounter transmitter issues, to help identify faults or resolve issues. This in turn will help reduce down-time for our partner’s radio ministry, especially during this time in the world when information is vital concerning the current pandemic.